Create WhatsApp Bot with Automated Onboarding #
This comprehensive guide walks you through creating a WhatsApp bot using Flowmatix’s automated onboarding process. Set up your WhatsApp Business integration quickly and efficiently.
Prerequisites #
- Active Flowmatix account with WhatsApp integration enabled
- WhatsApp Business Account
- Verified business phone number
- Facebook Business Manager access
Step 1: Access WhatsApp Integration #
- Log into your Flowmatix dashboard
- Navigate to Integrations > WhatsApp Business
- Click ‘Create New WhatsApp Bot’
- Select ‘Automated Onboarding’ option
Step 2: Business Verification #
Complete the automated business verification process:
- Enter your business phone number
- Verify ownership through SMS or call
- Provide business information and documentation
- Wait for Facebook approval (typically 1-3 business days)
Step 3: Configure Bot Settings #
- Bot Name: Choose a friendly name for your bot
- Welcome Message: Set up initial greeting
- Business Hours: Define availability schedule
- Auto-Responses: Configure common reply templates
Step 4: Test Your Bot #
Before going live, thoroughly test your WhatsApp bot:
- Send test messages to verify responses
- Check message delivery and timing
- Validate webhook connections
- Test escalation to human agents
Best Practices #
- Follow WhatsApp Business Policy guidelines
- Use approved message templates only
- Respect customer preferences and opt-outs
- Monitor performance and optimize regularly
