Common Issues and Solutions #
This guide covers the most common issues users encounter with Flowmatix and provides step-by-step solutions to resolve them quickly and efficiently.
Workflow Issues #
Workflow Not Triggering #
- Check trigger conditions and ensure they’re properly configured
- Verify that the triggering system is properly connected
- Review workflow permissions and access rights
- Check for any error messages in the workflow logs
Workflow Execution Errors #
- Review error logs for specific error messages
- Verify all required fields are properly mapped
- Check integration connection status
- Test workflow with sample data
Integration Problems #
Connection Failures #
- Verify API credentials are current and valid
- Check if the third-party service is experiencing downtime
- Review permission settings in the connected application
- Re-authenticate the integration if necessary
Getting Help #
If you can’t find a solution here, contact our support team through the help center or submit a support ticket. Include relevant error messages and workflow details for faster resolution.
