Professional Message Templates #
Create and manage professional message templates for consistent communication across all channels. Design templates for various use cases and ensure brand consistency in all customer interactions.
Template Types #
- Welcome Messages: Greet new customers and set expectations
- Promotional Messages: Share offers, discounts, and product updates
- Transactional Messages: Order confirmations, shipping updates, receipts
- Support Messages: Help desk responses and troubleshooting guides
- Follow-up Messages: Post-purchase surveys and feedback requests
Template Builder #
Use our visual template builder to create engaging messages:
- Rich text formatting with fonts, colors, and styles
- Dynamic variables for personalization
- Media attachments (images, videos, documents)
- Interactive buttons and quick replies
- Call-to-action elements
Personalization #
Make your messages more engaging with dynamic content:
- Customer name and personal details
- Purchase history and preferences
- Location-based information
- Behavioral data and interests
Approval Process #
For WhatsApp Business templates, follow the approval process to ensure compliance with platform policies and maintain high delivery rates.
