Intelligent Automation Rules #
Create sophisticated automation rules that respond to customer behavior, system events, and business conditions. Streamline operations and provide personalized experiences at scale.
Rule Types #
- Trigger Rules: Activate based on specific events or conditions
- Scheduled Rules: Execute at predetermined times or intervals
- Conditional Rules: Apply complex logic and decision trees
- Sequential Rules: Chain multiple actions in sequence
Common Use Cases #
- Welcome new customers with onboarding sequences
- Send abandoned cart reminders for e-commerce
- Escalate support tickets based on priority
- Update customer records across systems
- Generate reports and notifications
Rule Builder #
Create rules using our visual interface:
- Define triggers and conditions
- Set up actions and responses
- Configure timing and frequency
- Add error handling and fallbacks
- Test and validate rule logic
Advanced Features #
- Variables: Store and manipulate data within rules
- Functions: Perform calculations and transformations
- API Calls: Integrate with external services
- Webhooks: Receive real-time data from other systems
Monitoring and Optimization #
Track rule performance, identify bottlenecks, and optimize automation logic for better results and efficiency.
