WhatsApp Cloud API by Meta #
Integrate directly with Meta’s WhatsApp Cloud API through Flowmatix for enhanced reliability, scalability, and feature access.
Cloud API Benefits #
- Hosted by Meta: No infrastructure management required
- High Availability: 99.9% uptime guarantee
- Scalability: Handle millions of messages
- Latest Features: Access to newest WhatsApp features
- Global Reach: Worldwide message delivery
Setup Requirements #
- Facebook Business Account
- WhatsApp Business Account
- Verified business phone number
- Flowmatix Pro or Enterprise plan
Integration Steps #
1. Facebook App Configuration #
- Create Facebook App in Business Manager
- Add WhatsApp product to your app
- Configure webhook endpoints
- Generate access tokens
2. Flowmatix Setup #
- Navigate to Integrations > WhatsApp Cloud API
- Enter Facebook App credentials
- Configure webhook settings
- Test connection and verify setup
Advanced Features #
- Rich Media: Send images, videos, documents
- Interactive Messages: Buttons, lists, quick replies
- Location Sharing: Send and receive location data
- Contact Cards: Share contact information
- Message Reactions: React to customer messages
Message Templates #
Cloud API supports advanced template features:
- Dynamic content with variables
- Media headers (images, videos)
- Interactive buttons and quick replies
- Call-to-action buttons
- Carousel templates for multiple items
Analytics and Monitoring #
- Real-time delivery status
- Message performance metrics
- Error tracking and debugging
- Usage analytics and reporting
Best Practices #
- Use message templates for business-initiated conversations
- Implement proper error handling
- Monitor rate limits and quotas
- Follow WhatsApp Business Policy
