Centralized Contact Database #
Manage all your customer contacts in one centralized location with Flowmatix’s comprehensive contact management system. Track interactions, segment audiences, and maintain detailed customer profiles.
Contact Profiles #
Each contact profile includes:
- Personal information and contact details
- Communication history across all channels
- Custom fields and tags for organization
- Interaction timeline and engagement metrics
- Preferences and subscription status
Import and Export #
- Bulk Import: Upload contacts from CSV files or other systems
- API Integration: Sync contacts with your existing CRM or database
- Manual Entry: Add contacts individually through the interface
- Export Options: Download contact data in various formats
Segmentation #
Create dynamic contact segments based on:
- Demographics and location data
- Behavior and engagement patterns
- Custom field values and tags
- Communication preferences
Privacy and Compliance #
Flowmatix ensures GDPR compliance with built-in consent management, data retention policies, and the right to be forgotten functionality.
